Communication Saves Lives and Saves Businesses
Check People Are Safe In Minutes
As an emergency notification system the ‘Multi-Alert’ feature is used to flood alert the phone numbers and email addresses of your employees.
Real-time responses can be viewed quickly and easily in the virtual control centre which provides a dashboard viewable on tablets, smartphones as well as desktops and laptops.
The system is a combination of SMS alert notification, SMS to voice, mass emailing and 2 way in-app messaging which forms a complete mass alert system
Create Communication Groups
The crisis management software has a powerful feature that allows the incident controllers to instantly form groups to communicate to.
These groups can include staff and also the external experts and suppliers needed to resolve a crisis.
Groups can be used to target messaging and to control the documents each group can access.
Reduce the Impact
The financial, operational and brand damage of a crisis is reduced by the speed of alerting and updating staff and providing them consistent messaging and information.
Our crisis communication software enables multiple controllers to work simultaneously to inform staff. The intuitive interface ensures that specialist training is minimal.
Alerts are sent via multiple redundant mechanisms to alert people at risk, regardless of whether the app is installed.
Reduce Outage Time
In a crisis people need to know what to do. The document centre is used to give people a library of instructions for each incident type that can be viewed instantly, offline.
If a wifi or phone signal is available the in-app messaging, SMS and email system can get instructions to staff within seconds of sending, helping to ensure they take the right action.
Learn For Future Incidents
An audit log is running through a crisis monitoring all actions taken and the response times. Post-crisis analysis tools help you understand where you can improve response times and improve management of future incidents.
Check People Are Safe In Minutes
As an emergency notification system the ‘Multi-Alert’ feature is used to flood alert the phone numbers and email addresses of your employees.
Real-time responses can be viewed quickly and easily in the virtual control centre which provides a dashboard viewable on tablets, smartphones as well as desktops and laptops.
The system is a combination of SMS alert notification, SMS to voice, mass emailing and 2 way in-app messaging which forms a complete mass alert system
Create Communication Groups
The crisis management software has a powerful feature that allows the incident controllers to instantly form groups to communicate to.
These groups can include staff and also the external experts and suppliers needed to resolve a crisis.
Groups can be used to target messaging and to control the documents each group can access.
Reduce the Impact
The financial, operational and brand damage of a crisis is reduced by the speed of alerting and updating staff and providing them consistent messaging and information.
Our crisis communication software enables multiple controllers to work simultaneously to inform staff. The intuitive interface ensures that specialist training is minimal.
Alerts are sent via multiple redundant mechanisms to alert people at risk, regardless of whether the app is installed.
Reduce Outage Time
In a crisis people need to know what to do. The document centre is used to give people a library of instructions for each incident type that can be viewed instantly, offline.
If a wifi or phone signal is available the in-app messaging, SMS and email system can get instructions to staff within seconds of sending, helping to ensure they take the right action.
Learn For Future Incidents
An audit log is running through a crisis monitoring all actions taken and the response times. Post-crisis analysis tools help you understand where you can improve response times and improve management of future incidents.
How does it work?
Your Private Sentinel System
The application architecture and business model are built for each customer. This maintains complete data separation between customers. You also know where your employee data is stored to ensure you comply with GDPR.
The single tenant architecture of the system ensures greater architectural security and performance resiliency, reducing risks of overloading systems, if an event happens in a city location (e.g. London) where multiple businesses may activate the system. Each Sentinel customer has their own independent server architecture in AWS to suit their geography and size. Apps are branded for each organisation and perfect for crisis communications.
World-class document viewing on mobiles
Securely distribute relevant disaster recovery and business continuity documentation to your enterprise app for immediate offline viewing.
Fortress’s sophisticated document management system sets Sentinel apart from other text notification and business continuity software solutions. Documents can easily be managed and assigned to specific user groups for tailored viewing offline within the mobile app.
Fortress’s responsive ‘PhoneView’ solution optimises documents for reading on small screens. Perfect for people who need immediate access to documents out of the office.
Instant Conferencing
The conferencing platform has been specifically designed to make setting up and running conferences simple.
This simplicity is key during a crisis when finding and remembering dial in numbers can be difficult.
Through Sentinel you can call out to your Groups so they do not need to dial in.
Groups: Target the right people
Organise your contacts within specific groups for pin-point targeting of messages and relevant documentation such as disaster recovery and business continuity plans.
Sentinel makes it easy for you to organise internal users and external contacts into groups that can be used as broadcast and/or document groups. The unique polling feature displays results in real time providing vital situation intelligence for crisis controllers.
Manage incidents from any location with the Virtual Control Centre
Incidents can happen at any time, so a crisis command centre that can be operated from any mobile device or laptop is a key advantage.
The user interface has been carefully designed to consider the users of mobile devices, making it easy to use, regardless of training and technical literacy levels.
Keep the whole organisation informed
Effective communications is an essential element of ISO 22301 and ISO 22330 which emphasises the importance of people in business continuity systems.
People lie at the heart of our incident management system. Use the Multi-Alert feature to send out two-way SMS alerts, email, in-app and voice communications to multiple contacts within minutes.
Sentinel makes it fast and simple to broadcasts to all your staff, suppliers & stakeholders within a matter of seconds. You can send emergency and critical communications through multiple channels to all your users and contacts, or to specific targeted groups.
Directory of critical contacts
Securely and easily manage internal and external contacts for access by staff, both online and offline, through the mobile app.
The app directory is available to all or selected users from within the app. Extra functionality allows administrators to show and hide private fields of data to people with the correct permissions.