The Fortress London Recovery Centres are designed from the ground up to be flexible, bright and modern spaces – spaces that staff will be immediately comfortable in. This and our focus on Customer Satisfaction and high quality Service Delivery helped us win the CIR Award for Specialist Provider of the Year.

The two Recovery Centres are new facilities, opened in May 2017 and June 2020. They are supported by our commitment to excellent levels of customer service, flexibility and customer satisfaction.

They are the leading edge of work area recovery provision and the most advanced in the UK and built following extensive consultation with the London businesses they are designed to serve.

They provide bright, modern spaces with good natural light and pleasant working conditions, designed for agile and collaborative working.

The sites are built with the latest technology and resilient infrastructure. Both communications and power are diversely routed providing resilience and further improved through UPS and generator support.

Technical Features

  • Onsite recovery technicians
  • Sub-8 minute suite recovery time
  • Cloud based VOIP phone system including voice recording
  • Secure Storage
  • 24/7 Manned Security
  • Programmable swipe card centre and suite access
  • Tier 3+ Datacentre
  • Diverse Power and communications routing
  • Rollback

Physical Features

  • 80 Shared positions
  • Upto 350 Dedicated Positions
  • Crisis Management/Conference Room
  • Kitchen Facilities
  • Breakout Area
  • High speed wifi throughout
  • UPS
  • Generator
  • Parking

Technical Features

  • Onsite recovery technicians
  • Sub-8 minute suite recovery time
  • Cloud based VOIP phone system including voice recording
  • Secure Storage
  • 24/7 Manned Security
  • Programmable swipe card centre and suite access
  • Tier 3+ Datacentre
  • Diverse Power and communications routing
  • Rollback

Physical Features

  • 80 Shared positions
  • Upto 350 Dedicated Positions
  • Crisis Management/Conference Room
  • Kitchen Facilities
  • Breakout Area
  • High speed wifi throughout
  • UPS
  • Generator
  • Parking

Technical Features

  • Onsite recovery technicians
  • Sub-8 minute suite recovery time
  • Cloud based VOIP phone system including voice recording
  • Secure Storage
  • 24/7 Manned Security
  • Programmable swipe card centre and suite access
  • Tier 3+ Datacentre
  • Diverse Power and communications routing
  • Rollback

Physical Features

  • 80 Shared positions
  • Upto 350 Dedicated Positions
  • Crisis Management/Conference Room
  • Kitchen Facilities
  • Breakout Area
  • High speed wifi throughout
  • UPS
  • Generator
  • Parking

Travel and Transport

The Recovery Centres are in Zone 2, close to the Crossharbour and South Quay DLR, Canary Wharf Jubilee and Crossrail for fast access from Central and Greater London and beyond.

They also have parking and are close to road routes leading in and out of London.

Location Time
Bank 23 minutes
Moorgate 30 minutes
Liverpool Street 30 minutes
London Bridge 22 minutes
Waterloo 30 minutes
St Pauls 30 minutes
Bond Street 35 minutes
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